# DHC Translations - Full Service Documentation
> This document provides comprehensive details on the services, quality standards, and official certifications of DHC Translations.

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# SECTION 1: Quality Standards & ISO Compliance
## ISO 17100:2015 Workflow
DHC Translations operates under the ISO 17100:2015 international standard for translation services. This ensures:
1. **Linguistic Competence:** All translators possess a higher education degree in translation or 5+ years of professional experience.
2. **The 6-Stage Process:**
   - **Translation:** Initial conversion by a native speaker.
   - **Check:** Self-revision by the translator.
   - **Revision:** Secondary review by a different linguist (Bilingual Editing).
   - **Review:** Domain-specific check for technical accuracy.
   - **Proofreading:** Final formatting and target-language check.
   - **Final Verification:** Pre-delivery project manager sign-off.

## Human-Only Policy
We maintain a strict zero-AI policy for certified and legal translations. Every word is translated and reviewed by professional human linguists to ensure cultural nuance and legal validity.

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# SECTION 2: Certified Translation Requirements
## UK Government & Home Office Acceptance
Our certified translations are officially recognized by:
- **UK Home Office:** For visas, residency, and citizenship applications.
- **GMC/GDC:** For medical and dental professional registrations.
- **HM Passport Office:** For passport applications and renewals.
- **NARIC/ENIC:** For academic transcript evaluations.

## Certification Elements
Every certified translation includes:
- A statement confirming it is a "true and accurate translation of the original document."
- The date of the translation.
- The full name and contact details of the translation company representative.
- The official company stamp and signature.

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# SECTION 3: Service Categories
## Legal Translation
Specialized for law firms and courts. Includes:
- Witness statements, litigation documents, and court transcripts.
- Employment contracts and non-disclosure agreements.
- Notarised and Sworn translations for international use.

## Medical Translation
- Patient reports, clinical trial data, and medical journals.
- Academic transcripts for medical students and professionals.
- High-level terminology management for accuracy.

## Business & Marketing
- Localization of websites and marketing collateral.
- Financial reports, annual audits, and corporate bylaws.

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# SECTION 4: Language Capabilities
DHC Translations supports over 100 languages, with specialized departments for:
- **European:** French, Spanish, Italian, German, Portuguese, Polish, Greek.
- **Middle Eastern:** Arabic, Farsi, Hebrew, Turkish.
- **Asian:** Chinese (Mandarin/Cantonese), Japanese, Korean, Thai, Vietnamese.

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# SECTION 5: Frequently Asked Questions (FAQ)
- **Turnaround Time:** Most certificates (Birth/Marriage) are completed within 24 hours. Same-day service is available upon request.
- **Pricing:** Fixed-rate pricing per page for standard certificates; word-count pricing for technical documents.
- **Delivery:** Digital copies are sent via PDF; hard copies are sent via Royal Mail (1st Class or Special Delivery).